Some challenges facing virtually colocated teams
pp. 391-407
in: Richard Baskerville, Jan Stage, Janice DeGross (eds), Organizational and social perspectives on information technology, Berlin, Springer, 2000Abstract
Numerous challenges face geographically distributed teams who are expected to perform as physically colocated teams: to provide deliverables, meet project schedules, and to generate feasible and even innovative problem solutions—all from a distance. Limitations due to technology and distance make it difficult for geographically distributed teams to develop necessary social processes in order to function as a "well-formed" team. This paper discusses three challenges for these teams, based on results of an empirical study of virtually colocated teams, along with a reexamination of past empirical studies. These challenges are: (1) achieving a high standard of participation, which affects impressions, interaction patterns, and trust; (2) developing an appropriate culture, for motivation and cooperation; and (3) integrating the remote team suitably into members' local working spheres. In the conclusion, future research directions and technology requirements to help meet these challenges are discussed.